What To Expect

We promise to keep providing you with world-class service and a cutting-edge veterinary facility.

cow in the ground


In your search for a veterinary facility, we believe you should expect high-quality care and great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world-class service and a state-of-the-art veterinary facility.

Your pet’s annual vet check-up will include a complete physical exam, thoroughly investigating your pet’s head, body, tail, and all its assorted cavities. Because even the most cooperative pet may not readily go along with a tooth and gum brushing, an annual cleaning by your veterinarian may be in order. Like you, your pet can lose teeth due to decay and neglect. It’s a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet but also of notes on things like your pet’s elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet’s behavior, including urinary marking habits, mood swings, and diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain your pet’s medical test results. Also, if you need to change vets, it’s good to have this journal to provide a complete medical history.

Choose a veterinarian who is calm, compassionate, and willing to explain all the procedures your pet undergoes. Try to find a vet with whom you and your pet feel comfortable. Try to have it convenient, choose a clinic with qualified staff and facilities to undertake surgery and perform procedures requiring anesthesia, such as teeth cleaning. Because of the general risks inherent to anesthesia, especially for very old, very young, or very ill pets, your veterinarian will likely suggest a few exams, including a chest X-ray and blood and urine lab work, before your pet is anesthetized. During the procedure, he might need an IV drip; antibiotics may be necessary before and after.

Drs. Thornton, Hutsel, or Clark may refer you to specialist veterinarians who have completed advanced studies in internal medicine, surgery, and emergency care if your pet must undergo a procedure requiring more precise knowledge and experience.

Please note that a deposit is required for all appointments at Western Trails Veterinary Hospital.